Above Ground Level Aerospace Corp. ("AGL Aerospace," "AGL," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website.
Information We Collect
When you interact with our website, request a quotation, submit a repair or inventory inquiry, contact us, or otherwise provide information to AGL, we may collect information including name, company name, email address, telephone number, part number, component or product description, aircraft or engine application, requested material condition, repair, exchange or inventory requirements, comments or other information you voluntarily submit, and documents, photographs, RFQs, or technical information uploaded through the website.
We may also automatically collect limited technical information relating to website use, such as browser type, device type, IP address, pages visited, and general usage information.
How We Use Information
AGL may use information to respond to inquiries and quotation requests; evaluate repair, capability, inventory, exchange, loan, engineering, or AOG requirements; communicate regarding products and services; process customer and supplier requests; improve our website and customer experience; maintain business and quality records; protect the security and integrity of our systems; and comply with applicable legal, regulatory, contractual, and aviation-industry requirements.
Information Sharing
AGL does not sell personal information. We may share information with trusted service providers or business partners when reasonably necessary to operate our website, provide requested services, process communications, support logistics or business operations, or comply with applicable requirements.
We may also disclose information when required by law, regulation, court order, governmental authority, or when reasonably necessary to protect AGL, our customers, or others.
Technical and Commercial Information
Please do not submit information through the public website that is subject to export restrictions, security restrictions, confidentiality obligations, or other limitations unless you are authorized to provide such information to AGL through that method. For sensitive technical or controlled information, contact AGL directly to determine an appropriate transmission method.
Cookies and Website Analytics
Our website may use cookies or similar technologies to support functionality, understand website usage, improve performance, and maintain security. Third-party analytics or website-service providers may collect information in accordance with their own privacy practices. Where required by applicable law, visitors may be provided with options to manage non-essential cookies.
Data Security and Retention
AGL uses reasonable administrative, technical, and organizational measures designed to protect information submitted through our website. No internet transmission or electronic storage system can be guaranteed completely secure.
We may retain information for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill contractual or regulatory obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
Your Choices
You may contact AGL to request information regarding personal information you submitted through the website or to request correction or deletion where applicable and legally permitted. Certain information may need to be retained to satisfy regulatory, contractual, quality, security, or recordkeeping requirements.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms or other external resources. AGL is not responsible for the privacy practices, security, or content of third-party websites.
International Visitors
AGL is based in Miami, Florida, United States, and supports customers internationally. Information submitted through our website may be processed or stored in the United States, subject to applicable legal requirements.
Children's Privacy
The AGL website is intended for business and aviation-industry users and is not directed toward children. AGL does not knowingly collect personal information from children through this website.
Changes to This Privacy Policy
AGL may update this Privacy Policy periodically. The current version will be posted on this page with its effective date.
Contact Us
Questions about this Privacy Policy or how AGL handles your information can be directed to:
Above Ground Level Aerospace Corp.
12220 SW 129th Court
Miami, FL 33186
United States
Phone: 786.808.6840
Email: [email protected]